NBUR

Frequently Asked Questions

GET STARTED

Our clinic operates on an appointment basis between 9:30am and 6pm. We offer daily availability and during busier times of the year we extend these hours to accommodate high demand. By doing this we can focus on giving luxurious treatments in an uninterrupted and personal environment.

Simply click the “BOOK NOW” button at the top of the page to select a convenient date and time for your appointment. Alternatively click on “TREATMENTS” and choose the treat you would like to book. If you would like to visit on a regular basis, ask your therapist to set up a recurring appointment at your next visit. It is best to book via our online option as we may be in treatment when you phone the clinic.

We love a party! If you’re considering treating friends or family we can help make it a special experience. Group bookings of 4 or more can be tailored to your party’s needs. Call the salon directly on 020 8368 0455 or fill the contact form and a member of our team will contact you to discuss them.

Yes you do! We recommend having a patch test for the following treatments if you haven’t had this treatment with us before: Individual lash extension, SVS lashes, lash lift, lash & brow tint. Please arrange to visit us for your patch test at least 24 hours prior to your booking.

Unfortunately we don’t cater for male clients. Most of our treatments are designed for female clients, with the benefits targeting their specific needs.

FOR MUMS TO BE

The best time to enjoy a little indulgence is during your second trimester. Pregnancy massage can be a wonderful way to ease an aching back, stiff shoulders and sore hips. It can also release those feel-good, pain-relieving endorphins into your body leaving you feeling relaxed and refreshed.

We don’t recommend lying face down once your stomach protrudes beyond the support of your hip bones, this generally means after the first trimester. Receiving a massage face down increases the pressure within the uterus and adds strain to the uterine ligaments. We prefer to massage our clients in a side-lying or semi-reclined position, where both mum and baby are supported and comfortable.

BEFORE YOUR TREATMENT

You should exfoliate your skin the day before your appointment while hydrating your skin daily. Keeping your skin hydrated keeps it subtle and more likely to deter ingrown hairs and general skin irritations. Our hair grows in three different cycles, so booking an appointment every 4 weeks is ideal.

There are 4 simple steps to the perfect tan:

1. Buff away dry skin before your treatment with a gentle, natural exfoliator, making your tan last much longer by revealing new skin.

2. Shave or wax at least 24 hours prior to your treatment, ideally 48 hours before to allow your pores to close.

3. Rinse off any products, perfume, oils, moisturisers and make up before your appointment.

4. Wear dark, loose cotton or jersey fabrics along with dark underwear, without tight waist bands, before and after your appointment. Some of the guide colour can be easily removed by tight fitting clothing.

To prepare your skin for a flawless, even and deep tan we recommend our NYR Body Boost treatment (and remember your SPF, essential to avoid early signs of ageing!). Waxing, manicure, pedicure and eye treatments are all very popular treatments prior to a holiday. We suggest having these treatments as close to your holiday as possible, maybe 1-2 days before hand.

Skin care specialists recommend having a professional facial every 3-4 weeks. This is how long the full life cycle of skin cell growth and exfoliation takes and a facial encourages this process. The treatment will keep your skin clean, clear, toned and balanced.

Ingrown hairs happen when dead skin cells start to build up, therefore it’s important to exfoliate the waxed areas. Shaving should be avoided in between waxes as this can cause hair to become coarse and increase the likelihood of unsightly ingrown hairs. We recommend keeping your skin hydrated with Outback Organics Bush Balm and treat problematic areas with their Ingrown Hair Serum. Both are available in store.

With Odour RemoveTM technology for zero smell, Moisture LockTM technology for 72 hour hydration, 80% certified organic ingredients and the world’s first completely non-toxic formulation, Vita Liberata is the most natural and skin-caring tan available. It treats the skin while tanning it, promising a flawless fade with no scaling or patching.